“Children are the future of our world…” an old quote that rings true still. As a family service agency, we understand the challenges faced by families to balance all of life’s demands. Let’s be honest, managing a family can be tough sometimes. The directors at Capital Family Services agree that none of us are perfect, and sometimes we need a little support.
Evidence suggests that, with the right supports, we can raise resilient children even after difficult situations. We are one of those supports that help. We strongly value our ability to support all family members in times of need. Our mandate is to provide innovative services that empower our community today, and into the future. If we empower families today, we will empower the generations to come, as well. Our goal is to contribute to visible progress for our community, here in the capital city.
Every family is unique, with varying needs and levels of functioning. We pride ourselves in our innovative approach to service provision. We aim to provide each family with proper consideration given to individual, family, and community context.
Our purpose is to support families in our communities.
We aim to provide innovative ways of doing so, to empower each family in the process.
We invite you to browse through our website to learn more about the services we provide, and find out more about who we are. In addition, we invite you to contact us with any questions you may have, by phone or email address provided.
Scott Clark, Mark Somerville, Katherine M. White, RSW
Director of Practice and Engagement
In Mark’s role as Director of Practice and Engagement he supports, creates awareness, and initiates efforts towards addressing and responding to the unique needs of our community. The primary focus for Mark is to provide tools to our employees and those we serve that will foster community and individual growth.
Mark attended Nova Scotia Community College, Niagara College, University of New Brunswick, and St. Thomas University to pursue an education that would respond to the interest of improving the well-being of individuals and communities. Both his education and employment experiences influenced his interest to obtain a career that would contribute to making a positive impact upon young people’s pathways.
Since entering the field of Human Services, Mark has held various managerial and supervisory roles in organizations such as Boys and Girls Club of Niagara, YMCA of Niagara, Tim Horton Children’s Foundation, and Good Shephard Hamilton where Mark sat on the Street Youth Collaborative Committee which sparked initiatives to benefit street involved youth. Mark is excited to return to his hometown of Fredericton where he hopes to make a difference in the community he cares most about.
Director of Operations
In Scott’s role as Director of Operations, he is responsible for the planning and supervision of the day-to-day operations, as well as developing, coordinating and implementing the delivery of specific services within the community. Scott is responsible for improving operational systems, processes and best practices that guarantee organizational well-being.
A first point-of-contact for many, Scott works directly with clients and community organizations to ensure that each relationship remains strong. Scott has extensive experience in the area of family support services as a front-line worker and in various management roles. Scott holds a Sociology Degree from the University of Prince Edward Island and a degree of Social Work from the University of Victoria.
Director of Innovation and Development
In Katherine’s role as Director of Innovation and Development, she is responsible for developing interdisciplinary training tools for staff, to ensure the highest, most competent service delivery for our fundamental services. In addition, she works to establish continuous external growth for the organization, connecting to the community and reaching those who could benefit from specialized services.
Katherine brings experience in mental health intervention, domestic violence prevention & intervention, along with program development, delivery and evaluation, evergreening/improvement processes.
She is a Registered Social Worker with the NBASW, and has served in this role in both community and clinical settings. She has a Bachelor of Social Work, and a Bachelor of Arts in Psychology. She is also currently pursuing her Masters of Education.
Wellness and social justice are Katherine’s driving factors in life. As an innovator, she is passionate about social progress, on the front lines and beyond.
Our Team of Case Managers all work to oversee Individualized Placements and their accompanying teams. Each Case Manager works closely with their client and ensures that they have all of the structures and plans in place so that each client can work toward their specific goals. In addition, Case Managers are responsible for managing the teams that work with their client, reporting procedures, attending court, and managing the day to day operations of each Individualized Placement.
Tanya Morash, Case Manager
Tanya is originally from the South Shore of Nova Scotia and went to Eastern College in Halifax where she graduated from the Child and Youth Care Program. Tanya moved to Fredericton in 2010 with her family where she has been working with Fredericton’s youth ever since. With over 12 years of experience in the field, Tanya looks forward to taking on more responsibility and further building her experiences with Capital Family Services.
Sarah Carberry, Case Manager
Sarah grew up on the West Coast in Victoria B.C. and moved to Fredericton in 2002. Sarah graduated from the Eastern College Criminology program where she discovered her love and passion for working with youth who are at risk. Sarah brings over 6 years of experience with her and has been a part of the Capital Family Services team since 2017 and she looks forward to furthering her work with at-risk youth in the Fredericton area.
Kathleen Dolan, Case Manager
Kathleen grew up in the Fredericton area and graduated from St. Thomas University with a Bachelor of Arts in Criminology and Psychology. She also holds a diploma in Child and Youth Care Work from Eastern College and has an extensive background working with young children, those struggling with addiction, and youth with behavioural issues. Kathleen is excited to lead her team and work with children who have complex behaviour issues.
Amber Elliott, Case Manager
Amber graduated from St. Thomas University with her Bachelor of Arts in Psychology and also graduated from the Child and Youth Care Program at Eastern College. With over 10 years of experience in the field of working with children, youth experiencing homelessness and at risk, young offenders, and children with severe behavioral struggles. She looks forward to using her experience and education to continue to have a positive impact on the lives of the young individuals that she works with.
The Managers of Family Services are responsible for the day-to-day scheduling and supervision of the Family Service Teams. They are also the first point of contact for service agencies and work on consistently building strong connections within the community, as well as work on developing and implementing the delivery of specific services within the community. In addition, the Managers of Family Services work to continually grow and improve the provision of Family Services within the company.
Jennifer Jewett, Manager of Family Services Fredericton
Jennifer is the Family Services Manager for the Fredericton and Surrounding Areas. She holds a Bachelor of Arts with a major in Psychology and a double minor in Sociology and Human Rights from St. Thomas University as well as a Bachelor of Business Administration with Honours in Human Resources from the University of New Brunswick. Jennifer has a background in management, Human Resources, family services and disability support. She looks forward to growing her knowledge and connections in the community.
Lindsay Hancock, Manger of Family Services Saint John
Lindsay is the Family Services Manager for Saint John and Surrounding Areas. Lindsay graduated from the university of Toronto with a Bachelor of Arts and has over 17 years of experience in the field of business administration, customer service and management. Lindsay is excited to be part of the Capital Family Services team and prides herself on her ability to provide outstanding customer service and is most proud of her proven track record for building and maintaining strong, dynamic, and high-performance teams.
The Family Services supervisors are responsible for assisting in the supervision of front-line staff, liaising with service agencies and clients, and overseeing requests from Indigenous service agencies and the Military Family Resource Center. The Family Services Supervisor also supports the Manager of Family Services with the day-to-day operations of the Family Services team.
Emma Corey, Family Services Supervisor
Emma grew up in Fredericton and graduated from St. Thomas University with a Bachelor of Arts in Criminology, Psychology and a minor in Sociology. Emma brings with her experience on the front lines working with families in the child protection field and she looks forward to giving back to her community.
The Manager of Adult Services works to create and offer unique services that are tailored to adults. This includes parent aide, supporting adults with various exceptionalities and working with those experiencing homelessness in the Fredericton area. The Adult Services Manager is responsible for developing case plans, managing the Adult Services team and designing and delivering trainings for those working on the frontlines.
Jessica Jones, Manager of Adult Services
Jessica graduated from St. Thomas University with Bachelor of Arts in Criminology, Psychology and Human Rights. Jessica has worked for the Fredericton Homeless Shelters designing programming and securing funding opportunities for those experiencing homelessness. She has volunteered with the Fredericton Sexual Assault Crisis Center and the Fredericton Youth Hockey Association and worked in the finance field with the Government of New Brunswick before returning to her passion of helping others, this time with Capital Family Services.
The Operations Manager is responsible for managing the Clinical Services, the After-Hours on Call Supervisors, and the Joint Health and Safety Committee. The Operations Manager also works to ensure that other record-keeping tasks are complete and supports the other managers in their daily tasks.
Elisa MacKinnon, Manager of Operations
Elisa grew up in Stanley, New Brunswick and graduated from St. Thomas University with a Bachelor of Arts in Psychology, Criminology, and a Sociology minor. With more than five years of experience on the front lines and in supervisory and management roles, Elisa is looking forward to continuing her passion of working in the Human Services field as our Operations Manager.
The Operations Assistant works closely with managers to ensure that client record keeping practices for the company are kept up to date.
Anna Virtue, Operations Assistant
Anna graduated from St. Thomas University with a Bachelor of Arts with Honours in Criminology. Anna is currently pursuing her law degree at the University of New Brunswick but still looks forward to continuing her work and staying connected to Capital Family Services.
The Human Resources Coordinator is responsible for recruitment and employee selection, bridging the gap between management and employee relations and managing the filing systems for employee and client documents. In addition, the Human Resources Coordinator addresses demands, grievances and offers support to both managers and employees throughout the company.
Kate Mombourquette, Human Resources Coordinator
Kate graduated from the Early Childhood Education Program at NBCC and is currently finishing her Administrative Professional certificate at NBCC. With over eight years of experience in the field of working with children and in the school systems, Kate is looking forward to expanding her knowledge and experience in the field of Human Resources and have a positive impact within the company.
The Corporate Security Advisor is responsible for providing advice on security, safety and risk management throughout the company. The Corporate Security Advisor works across all areas of the company to help ensure the well-being of staff and clients, while contributing to the overall success of the business through safety.
Aaron Fecteau, Corporate Security Advisor
Aaron has been in the security and emergency management field for over a decade. He has also worked in government and the private and not-for-profit sectors. Aaron holds a Bachelor of Arts in Criminology from St. Thomas University, as well as a Masters of Science in Intelligence and Security Studied from Liverpool John Moores University in the U.K. Aaron maintains the designation of Professional Certified Investigator and pursues frequent education in the field. Aaron is looking forward to contributing the safety of the employees and those that they serve at Capital Family Services.